BIANCA DRESS

฿5,140

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Exchange Regulation

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BIANCA DRESS

The dress length ranges from 76cm to 79cm (depending on size).
Form-fitting design with thin leather straps.
Stretch fabric with 3D printed patterns and sheer overlay.

Main fabric (sequin): 100% Polyester
Lining (lightweight stretch knit): 61% Nylon, 39% Spandex
Fabric characteristics: Lightweight, highly stretchable
Pattern: 3D pritned
Detail: Full sequin embellishments

Model wears S.

EXCHANGE CONDITIONS

Customers must provide a complete unboxing video of the package, along with the purchase receipt;
Customers are responsible for notifying LSoul about exchange requests within 48 hours from the time of successful delivery. After this time period, if no information is received from the customer, LSoul will assume that the customer is satisfied with the delivered product;
Each product can only be exchanged once;
The product must remain in its original condition, including brand tags and accessories (if any), without any alterations, stains, or chemical damage, not laundry or ironed, without any unusual odors, and any signs of prior use; Products from promotion or discount programs will not be accepted for exchange by LSoul (except in the case of manufacturing defects);
For products purchased through online marketplaces (such as Shopee, Lazada, Tiktok), LSoul will adhere to the exchange policy of the respective marketplace.

NOTIFICATIONS OF EXCHANGE POLICY

LSoul will exchange goods free of charge in case of errors from LSoul (manufacturing defects or incorrect delivery of model, quantity, size, color).
Arising from the personal needs of the customer, the customer will pay for two-way shipping costs.
The exchanged product will be equal to or higher in value than the paid value of the purchased product; The difference after exchanging for a product of lower value will not be refunded.
In case of exchanging goods, the original shipping fee will not be refunded.
LSoul has the right to refuse any exchange request if the customer does not comply with the provisions of LSoul’s exchage policy.

TIME AND EXCHANGE METHOD

Exchange Time:

Customers can exchange items within 7 days after receiving them.
After this period, LSoul reserves the right to refuse any exchange requests.

Exchange Methods:

Customers can change items in person at LSoul stores or through courier delivery service.
If exchanging items through a courier delivery service, please pack the item carefully and clearly indicate your personal information, contact phone number, and exchange address on the package.
LSoul will not be responsible for the integrity and completeness of the goods inside the package if customers send it via courier delivery services.
Customers should take photos of the product and package before sending it back to LSoul as evidence in case of disputes.

* Only support exchanges – returns or refunds are not accepted under any circumstances.

Gentle hand wash: This item features sequins and should only be hand washed in cold water to prevent the sequins from coming off or getting damaged.
Use mild soap: Choose a neutral soap and avoid strong detergents to protect both the sequins and the stretchy lining fabric.
Avoid wringing: After washing, gently press to remove excess water. Do not twist or wring, as it may damage the sequins and distort the fabric.
Air dry naturally: Dry in a shaded, well-ventilated area to prevent fading and protect the fabric from damage.
Do not iron directly: Do not iron directly on sequins or stretch fabric. If ironing is necessary, use a cloth barrier or iron on the reverse side at low temperature.
Storage: Keep the item in a dry, cool place. Hang or fold carefully to avoid damaging the sequins.

BIANCA DRESS

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