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ALANA DRESS

$73

ALANA DRESS

$73

Out of stock

Select Size

S

M

L

Size guide
Model size:S Model height:168cm

Quantity

01

Detail
Return regulations
Care instruction

PRODUCT INCLUDES:

  • Top
  • Skirt

TOP:

  • Double-layered cotton material
  • Cup design, with ruffles
  • Attached with black rose accessories

SKIRT:

  • Material: Chiffon Layered and charming design
  • Elastic waistband with ruffles for emphasis
  • Inner shorts lining included

SUITABLE OCCASIONS:

Perfect for parties, events, and hanging out with friends.

 

 

 

I. Điều kiện đổi trả :
– Khách hàng phải cung cấp đầy đủ video/hình ảnh quay chụp khi khui mở kiện hàng, cùng với biên nhận mua hàng.
– Sản phẩm vẫn giữ nguyên trạng thái ban đầu bao gồm cả tem mác thương hiệu và phụ kiện đi kèm nếu có, không bị chỉnh sửa, không bị bẩn hoặc bị tác động bởi hóa chất, không được giặt ủi, không có mùi lạ và không có dấu hiệu đã sử dụng.
– Trong trường hợp đổi trả, phí vận chuyển ban đầu sẽ không được hoàn lại.
– Với các sản phẩm được đặt hàng trên các sàn thương mại điện tử (Shopee, Lazada, Tiktok) L Seoul sẽ tuân thủ chính sách đổi trả hàng của sàn.

II. Các trường hợp đổi trả sản phẩm :
1. L Seoul cam kết đổi trả miễn phí :
– Nếu sản phẩm bị lỗi kỹ thuật từ phía nhà sản xuất.
– Nếu L Seoul giao không đúng mẫu mã hoặc không đủ số lượng như trong đơn đặt hàng.
2. L Seoul yêu cầu đối với khách hàng muốn hỗ trợ đổi size :
– Sản phẩm cần đổi phải còn đủ số lượng để giao.
– Khách hàng tự thanh toán phí vận chuyển 2 chiều và chi phí phát sinh nếu có.
3. L Seoul yêu cầu đối với khách hàng muốn đổi sản phẩm khác so với đơn đặt hàng ban đầu :
– Trong trường hợp sản phẩm đổi có giá trị cao hơn, khách hàng cần bù phần chênh lệch.
– Trong trường hợp sản phẩm đổi có giá trị thấp hơn, L Seoul sẽ không hoàn trả phần chênh lệch.
– Khách hàng tự thanh toán phí vận chuyển 2 chiều và chi phí phát sinh nếu có.

III. Sản phẩm không đủ điều kiện đổi trả :
– Trường hợp sản phẩm bị cắt tag hay bị hỏng do sử dụng không đúng cách sẽ không được L Seoul chấp nhận đổi trả.
– Quá 48 giờ kể từ khi khách nhận hàng, nếu L Seoul không nhận được phản hồi về tình trạng của sản phẩm, L Seoul sẽ coi như sản phẩm đã được chấp nhận.
– Sản phẩm thuộc các chương trình khuyến mãi, giảm giá mà không có lỗi từ nhà sản xuất sẽ không được L Seoul chấp nhận đổi trả.

L Seoul có quyền từ chối mọi yêu cầu đổi trả hàng nếu khách hàng không tuân thủ theo các quy định về chính sách đổi trả của L Seoul.

IV. Thời gian quy định đổi trả :
– Khách hàng cần gửi trả sản phẩm trong vòng 7 ngày kể từ ngày nhận hàng. Sau thời hạn này, L Seoul có quyền từ chối mọi yêu cầu đổi trả từ phía khách hàng.
– Khách hàng có thể đến trực tiếp cửa hàng của L Seoul để đổi trả sản phẩm hoặc sử dụng dịch vụ chuyển phát nhanh.
– Mỗi đơn hàng chỉ được đổi trả một lần.

I. Limitation of Returns & Exchanges on specific products:
– Customers provide full video/ photos taken when opening the package, along with the purchase receipt.
– To be eligible for a return, your items must be in the same condition as when you received it, unworn, unused with tags and accessories (if any) and it has not been used, washed or ironed and smelled.
– Shipping fee and express shipping fee are non-refundable.
– For products ordered on e-commerce platforms (Shopee, Lazada, Tiktok), L Seoul will comply with the exchange’s return policy.

II. Return cases:
1. L Seoul commits to free returns if:
– The product has a manufacturing defect.
– L Seoul delivers the wrong products or it has been out of stock.
2. Size exchange cases:
– The products must have enough quantity for delivery.
– Customers need to pay for express fees 2 ways or extra fees (if any)
3. Different items exchange cases:
– In case the exchanged product has a higher value, the customer needs to pay for the price differences.
– In case of products that have lower value, we currently do not support refunding the price differences.
– Customers need to pay for express fees 2 ways or extra fees (if any)

III. Exceptions / non-returnable items:
– In case the products have been removed tags and damaged due to improper use, L Seoul will not support return.
– Over 48 hours from receiving the package, if L Seoul does not receive any feedback about the status of the product, L Seoul will assume the product to be approved.
– L Seoul will not accept returns on products featured in promotions and discounts that do not have manufacturer faults.
– L Seoul has the right to refuse any return request if the customer does not comply with L Seoul’s return policy.

IV. Refund time:
– We have a 07-day return policy, which means you have 07 after receiving your items to request a return. After 07 days, L Seoul has the right to deny any consumer refund request.
– Customers can return products directly to L Seoul’s shop or use the express delivery service.
– L Seoul only accepts one-time exchange/ order.

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